Contact Royal Honey Peak before returning an item. Return eligibility depends on product condition, order circumstances, and applicable consumer law.
Approved return shipping
Royal Honey Peak pays standard return shipping for approved returns. Depending on the return, we may provide a prepaid label or another documented return method.
Return address
Approved returns are directed to 17425 Railroad St, City of Industry, CA 91748, United States. Do not mail a return before receiving approval.
Consumable products
Opened or used consumable products may not be eligible for return for health and safety reasons. Items should remain sealed and in their original condition unless they arrived damaged or incorrect.
Damaged or incorrect orders
Email support@royalhoneypeak.com or call or WhatsApp +1 347-392-8443 promptly with your order number and clear photos of the shipping package, label, and item received.
Refund review
Approved refunds are returned to the original payment method. Bank processing times can vary after a refund is issued.