Frequently Asked Questions

How do I choose between a single unit and a box?

Choose a single unit when you want to review a product format first. Choose a box when you already know the exact product and pack size you want.

Where can I find ingredients and directions?

Each product page provides a catalog summary. Always review the complete physical package label before use because the label is the controlling source.

How will I receive tracking information?

When tracking is available, it is sent to the email address used at checkout after the order is fulfilled.

What if my order arrives damaged or incorrect?

Use the contact form as soon as possible and include your order number plus clear photos of the package and item.

Can opened consumable products be returned?

For health and safety reasons, opened consumable products may not be eligible for return. Contact support before sending anything back so the order can be reviewed.

Who should use these products?

The catalog is intended for adults. Review all warnings and ask a licensed healthcare professional before use when appropriate.